Membership, billing & your data

How billing works

Manage payment, renewal and cancellation on Whop. Your workspace picks up membership changes automatically.

If your membership lapses

Your workspace switches to export-only mode. Nothing is deleted:

• You can still sign in, view everything and export your data.
• You can still retrieve your stored marketplace passwords.
• Adding and editing stop until you renew.

Renewing on Whop restores access, usually within minutes. After 90 days we take the workspace offline, keeping all data and a final full export. Resubscribe and we restore it as it was.

Your export rights

Whatever the state of your membership, you can always export all of your data.

Passwords and access

• Change your password from the account menu (your name, top right).
• Lost the admin password? Contact us. We reset it and you pick up the new one on your status page.

Your team

Admins invite team members under Users → Invite user. Only admins see the Administration pages, such as Settings and Import; operators do the day-to-day work. On the private network, tick Also invite to the private network so they get their own Tailscale invite.

Privacy & agreements

The Terms, Privacy Policy and Data Processing Agreement you accepted are always available. For buyer data in your workspace, your company is the controller and we are the processor. To erase a buyer’s details, use Settings → Danger zone → Buyer data, which can also erase all buyer details older than a set number of days.